Speech recording, analysis and quality management
… voice, screens,
multimedia channels …
We provide technology-independent solutions for recording, quality management and speech analysis for contact centres of all sizes. Our customers include major mobile operators, banks, successful commercial call centers and utility.
The strengths of ReDat system are reliable recording solution for telephone and radio communication service in dispatch centres together with the integration of dispatching information systems. Our system can be found at police, rescue forces, in transport and energy.
The ATM / ATC segment requires not only the top quality, but also the maximum stability and safety of the recording system. ReDat offers a wide portfolio of ATM / ATC solutions to which you can fully rely on.
"We always try to implement the latest scientific findings into practice as quickly as possible and determine the direction of our production especially for quality management of contact and dispatch centers. The key elements of our development are emotion analysis, word spotting, dialog flow, topic detection, speech to text and the implementation of artificial intelligence in the form of self-learning systems. "
Jiří Kristek, member of the board, RETIA, a.s.
This summer we have welcomed a new member to our ReDat team in the position of Country Manager - Zbigniew Piwko.
In June we visited our Zambian customer Zesco Ltd, an electricity producer, distributor and seller, in order to upgrade our ReDat® Recording System that has been sucessfully operating there for seven years. We also installed new functional accessories.
We would like to invite you to the International trade fair of the railway technology, products and services for the rail and city transport, Czech Raildays 2015.
Our company RETIA will introduce its product the ReDat recording system in the information branch of this exhibition.
At the IDET 2015 RETIA will present an extensive exhibition covering the entire current portfolio of products and associated services.
Date: 19 – 21 May 2015, Place: BVV Brno, Hall: P, Booth: 006
We are happy that we can support sports activities of our significant customer, POLICIE ČR. We wish a wonderful sports performance for all attendees of the championship ICE HOCKEY WORLD POLICE CUP 2015.
You can read more information about the event on www.police-hockey.com.