Speech recording, analysis and quality management
… voice, screens,
multimedia channels …
We provide technology-independent solutions for recording, quality management and speech analysis for contact centres of all sizes. Our customers include major mobile operators, banks, successful commercial call centers and utility.
The strengths of ReDat system are reliable recording solution for telephone and radio communication service in dispatch centres together with the integration of dispatching information systems. Our system can be found at police, rescue forces, in transport and energy.
The ATM / ATC segment requires not only the top quality, but also the maximum stability and safety of the recording system. ReDat offers a wide portfolio of ATM / ATC solutions to which you can fully rely on.
"We always try to implement the latest scientific findings into practice as quickly as possible and determine the direction of our production especially for quality management of contact and dispatch centers. The key elements of our development are emotion analysis, word spotting, dialog flow, topic detection, speech to text and the implementation of artificial intelligence in the form of self-learning systems. "
Jiří Kristek, member of the board, RETIA, a.s.
Dear customers and partners
We would like to invite you to CeBIT 2015, that is held 16 – 20 March in Hannover, Germany. We are glad to exhibit at such a prestigious event and present ReDat products range as well as introduce new modules there.
We look forward to seeing you at our stand:
We are happy that we can support sports activities of our significant customer, POLICIE ČR. We wish a wonderful sports performance for all attendees of the championship ICE HOCKEY WORLD POLICE CUP 2015.
You can read more information about the event on www.police-hockey.com.
A traditional exhibition, Cisco Connect is again added to our schedule to meet with our partners and customers.
We would like to invite you on 24 – 25 March 2015 to the hotel Clarion Congress Hotel in Prague. We will be presenting our solution there – recording system ReDat with its modules.
Come and be informed about technological news in this area. Visit us on our stand.
Dear partners, customers and co-workers,
we would like to tell you about the latest news in the ReDat system. You can download a newsletter here.
The ReDat team wish you a Merry Christmas and Happy New Year.