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Speech recording, analysis and quality management

 

… voice, screens,
multimedia channels …

We provide technology-independent solutions for recording, quality management and speech analysis for contact centres of all sizes. Our customers include major mobile operators, banks, successful commercial call centers and utility.

The strengths of ReDat system are reliable recording solution for telephone and radio communication service in dispatch centres together with the integration of dispatching information systems. Our system can be found at police, rescue forces, in transport and energy.

The ATM / ATC segment requires not only the top quality, but also the maximum stability and safety of the recording system. ReDat offers a wide portfolio of ATM / ATC solutions to which you can fully rely on.

"We always try to implement the latest scientific findings into practice as quickly as possible and determine the direction of our production especially for quality management of contact and dispatch centers. The key elements of our development are emotion analysis, word spotting, dialog flow, topic detection, speech to text and the implementation of artificial intelligence in the form of self-learning systems. "
                                                                 Jiří Kristek, member of the board, RETIA, a.s.

News

ReDat Breakfast Time 2014

We are very happy that ReDat Breakfast Time became a pleasant tradition for meeting with our customers. This year an event took place on 24 June 2014 in the hotel La Loca in Prague. A delicious breakfast, an interesting presentations and a subsequent debate created a pleasant informal atmosphere. Thank you all those that participated.

Eurosatory 2014 - Paris

RETIA team is delighted to welcome you at the international exhibition EUROSATORY 2014 held from 16th to 20th June 2014 in Paris – Villepinte.

We are looking forward to meeting you at our booth in hall 6, stand No B676.

G-FORCE 2014, London

Dear partners and customers,

we are proud to be an exhibitor at Genesys G-Force 2014 London held from 10-12 June 2014 at the Hilton London Metropole.

Join us to learn more about solutions and news in ReDat recording systems.

ReDat News - May 2014

Dear partners, customers and co-workers,

we would like to tell you about the latest news in the ReDat system. You can download a newsletter here.

ReDat team

The verification process of ReDat3 P in SŽDC

The purpose of the verification process in SŽDC was to verify user´s functions in the recording system ReDat3 P. We needed to evaluate the suitability of the ReDat3 P for controlling and organizing traffic in railways. We would like to tell you some positive news.

The solution of ReDat3 P was technically and transportation ratified and finally recommended for use in recording in railways under the administration of SŽDC.

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