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Speech recording, analysis and quality management

 

… voice, screens,
multimedia channels …

We provide technology-independent solutions for recording, quality management and speech analysis for contact centres of all sizes. Our customers include major mobile operators, banks, successful commercial call centers and utility.

The strengths of ReDat system are reliable recording solution for telephone and radio communication service in dispatch centres together with the integration of dispatching information systems. Our system can be found at police, rescue forces, in transport and energy.

The ATM / ATC segment requires not only the top quality, but also the maximum stability and safety of the recording system. ReDat offers a wide portfolio of ATM / ATC solutions to which you can fully rely on.

"We always try to implement the latest scientific findings into practice as quickly as possible and determine the direction of our production especially for quality management of contact and dispatch centers. The key elements of our development are emotion analysis, word spotting, dialog flow, topic detection, speech to text and the implementation of artificial intelligence in the form of self-learning systems. "
                                                                 Jiří Kristek, member of the board, RETIA, a.s.

News

Czech Raildays, 16. - 18. June 2015, Ostrava

Dear partners

We would like to invite you to the International trade fair of the railway technology, products and services for the rail and city transport, Czech Raildays 2015.

Our company RETIA will introduce its product the ReDat recording system in the information branch of this exhibition.

RETIA at IDET 2015 in Brno

Dear partners

At the IDET 2015 RETIA will present an extensive exhibition covering the entire current portfolio of products and associated services.

Date: 19 – 21 May 2015, Place: BVV Brno, Hall: P, Booth: 006

RETIA supports sports activities its clients

We are happy that we can support sports activities of our significant customer, POLICIE ČR. We wish a wonderful sports performance for all attendees of the championship ICE HOCKEY WORLD POLICE CUP 2015.

You can read more information about the event on www.police-hockey.com.

End of support for ReDat Application Server on the date 31. 3. 2016

Please for acceptance of the following information:

Due to the end of development and sale of ReDat Application Server and its replacement by ReDat eXperience, the support is at an end. From the mentioned date, the updatings and technical support will not be issued and provided.

RETIA supports and attends the Pardubice Wine half-marathon

We are happy that our company has become a traditional partner of Pardubice Wine half-marathon. This year we also decided to support a second significant race in an all day running event - Pernštejsnská destika with RETIA, a.s.

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